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Posts Tagged ‘workplace’

Hard Talking

In Uncategorized on July 11, 2018 at 10:59 am

Tough Talk

Often in the workplace a time comes for something to be said. Red wine gets better with age, but unattended people issues are more like a prawn sandwich left out of the fridge!

So face up to the issue

Generally, problems arise when people’s standards and expectations are out of line. Your aim is for a clear understanding of what must change and by when.

Prepare

Get your facts and evidence before you start.

Pick your time

Find a proper time and place to have your discussion – NEVER text or email. Make space for a two-way dialogue.

Set out the issue

State facts and observations – reserve your opinions for another day. Get an understanding of the other person’s perspective. Identify the skills or performance shortfall. Don’t generalise, be specific and use actual examples.

Listen

Does the other person get it? They may have been unaware of any issue. There could be a reason why performance has declined? Other things could be getting in the way.

Explain what good looks like

Stress the need for improvement. State what needs to be done and by when.

Clarify understanding

Confirm agreed actions in a memo or email. Plan to review and repeat as required.

 

Are you an employer needing advice on people management? Contact RBA to discuss how we can help.

Rob Bryan Associates Limited Main Office: 01462 732444  www.robbryanassociates.org.uk

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Right to Request Flexible Working Extended to All Employees

In Uncategorized on March 3, 2011 at 1:25 pm

Right to Request Flexible Working Extended to All Employees

Key details

Due to come into effect from 30th June 2014, the right to request a flexible pattern of work is amended by:

  • extending the right to request flexible working to all employees (not just those with parental responsibility for a child, or caring responsibilities for an adult);
  • replacing the requirement for the employer to deal with the request in accordance with the statutory procedure with a requirement to “deal with the application in a reasonable manner”; and
  • requiring the employer to notify the employee of its decision within a “decision period” of three months of the application (or longer if this is agreed).

The 26-week qualifying period for employees to make a request for flexible working is retained along with the restriction that employees can only make one flexible working request in any 12-month period.

Acas has produced a draft non-statutory booklet that provides good practice guidance for employers in dealing with such requests and this can be accessed via the following link:

http://www.acas.org.uk/media/pdf/p/6/Handling-requests-to-work-flexibly-in-a-reasonable-manner-an-Acas-guide.pdf

The opening up of the eligibility criteria for the right to request flexible working is likely to lead to some fairly high profile coverage in the media nearer the implementation date, so employers are advised to prepare themselves for a possible influx of applications soon after 30th June 2014. Further advice and guidance on the subject can of course be obtained from your consultant.

Rob Bryan Associates
http://www.robbryanassociates.org.uk
rob@robertbryan.co.uk            chris@robertbryan.co.uk